Privacy Policy

Information We Collect

• We collect information you provide directly, such as your name, email address, phone number, delivery address, and account details.
• We may also collect order history, support messages, and seller-related business information when relevant.
• Technical information like device details, browser type, and usage activity may be collected to improve security and performance.

How We Use Your Information

• We use your data to create and manage accounts, process orders, arrange delivery, and provide customer support.
• Information may also be used to prevent fraud, improve services, send important account or order updates, and comply with legal obligations.
• With your permission or where allowed by law, we may use contact information for promotional communication.

How We Share Information

• We may share relevant customer information with sellers, delivery partners, and service providers only as needed to complete orders and operate the platform.
• We may disclose information when required by law, regulation, court order, or to protect the rights and safety of KechCart and its users.
• We do not sell your personal information to third parties.

Data Security

• We use reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
• No online system can be guaranteed 100% secure, so users should also protect their passwords and devices.

Your Choices and Rights

• You can review or update certain account information through your profile or by contacting support.
• You may request help regarding account data, communication preferences, or account closure, subject to legal and operational requirements.

Cookies and Platform Usage

• KechCart may use cookies and similar technologies to keep you signed in, remember preferences, and improve site functionality.
• Disabling certain cookies may affect how parts of the website work.

Policy Updates

• We may revise this Privacy Policy from time to time as our services, legal requirements, or security practices evolve.
• The updated version will be posted on this page with a revised effective date.

Contact Us

For privacy-related questions or requests, contact nexoratech95@gmail.com or call +92 336 7919862.