Returns & Refunds

• How do I request a return?

  Open My Orders, select the delivered product, tap Return, and choose reason with photo evidence where needed. Keep tags and original packaging for approval.

• Which products are not returnable?

  Personal care, undergarments, perishable goods, and some hygiene items are non-returnable unless damaged or incorrect. Product page policy always applies.

• How do I check return status?

  Track return progress in the same order timeline: request submitted, pickup scheduled, quality check, and refund completed.