Account Management

• What safety measures should I take to avoid being hacked or scammed?

  Never share OTP or password, enable two-step verification, and only pay through official checkout channels. KechCart support will never request your password in chat or phone.

• How do I clear cache and cookies?

  In your browser settings, clear cached files and cookies for the last 24 hours, then log in again. This helps resolve session issues, stale carts, and checkout loading errors.

• Can I use one KechCart account on multiple devices?

  Yes, but avoid sharing credentials. If unusual activity appears, log out from all devices in Account Security and reset your password immediately.